Contact
Contact form
CLIENT SUPPORT
Have questions regarding custom sizing, GRA certification, or your order status?
Email Us: halosclub@proton.me
Hours: Monday – Friday | 9 AM – 6 PM EST
Response Time: Within 24 hours
FAQ
SHIPPING
Orders are processed within 1–2 business days. Every shipment is fully insured with express dispatch and signature required upon delivery.
DIAMOND TESTING
Yes. All VVS1 moissanite stones are guaranteed to pass thermal diamond probes and selector units instantly. Official GRA certification and matching serial documentation are included with every order.
RETURNS & WARRANTY
Every piece is backed by our Lifetime Guarantee against stone clouding, color shifting, or structural defect forever.